Frequently Asked Questions

Scan-to-Order is a QR code based POS system that allows guests to scan a code, browse your digital menu, and place their order directly from their phone.

No. Guests simply scan a QR code with their smartphone and the digital menu opens instantly in their browser.

Yes. You can easily update your menu, change prices, add photos, and highlight promotions in real time.

No special hardware is required. Scan-to-Order works with any smartphone and can be connected to your existing POS setup.

Absolutely. Restaurants, cafés, bars, fast food outlets, brasseries, and even hotels can benefit from QR ordering.

Yes. Depending on your payment provider, you can enable mobile payments so guests can order and pay in one step.

The system allows you to configure tips and service charges so you don’t miss out on additional revenue.

Scan-to-Order works internationally. You can select your country and local currency during setup.

No. Guests can order without creating an account. You can optionally collect their email for order confirmation.

Currently, owners can sign up for the beta. You’ll receive an email as soon as you can start using Scan-to-Order. In the meantime, you can already register your business and prepare your menu.

Yes. We use modern encryption standards and rely on Supabase authentication and Postgres database security to protect your business and customer data.

Yes. Multi-language menus are supported, making Scan-to-Order ideal for tourist destinations such as Dubai, Paris, or Brussels.

We are currently in beta, and pricing plans will be announced soon. You can sign up now to be the first to know when pricing becomes available.

Yes, we offer a free beta period so you can test the system with your staff and customers before committing to a paid plan.

Most businesses can get started within a few minutes. After uploading your menu and generating QR codes, your tables are ready for orders.

Yes. Incoming orders appear instantly in your dashboard, where staff can accept, update, or mark them as complete.

Yes. Multiple guests can order from the same table, and their items will be grouped together for easier service.

Yes. You can connect the system to your existing receipt printer, or use digital receipts via email.

Yes. You can create special offers, happy hour deals, or discount codes directly in the system.

In many cases, yes. We are working on integrations with popular POS providers. If your POS is not supported yet, you can still use Scan-to-Order alongside it.

Customers won’t be able to place new orders until the connection is restored, but existing orders remain safe in the system.

Yes. Businesses with multiple branches can manage menus, staff, and orders separately while using one account.

Yes. By replacing printed menus with digital menus, you reduce paper waste and make updates without reprinting.